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  • Writer's pictureBettine Baldwin

How To Scale Customer Success

🤔 How can your Customer Success team do more with less while delivering faster, self-serve experiences that customers crave? 

Join us for an exclusive webinar on "How to Scale Customer Success" with industry leaders Wayne McCulloch, CCO at Alkami and Lane Holt, Director of CX and Scale Programs at Gainsight. Their combined experience includes real-world Scaled CS applications from companies such as Gainsight, WalkMe, Alkami, Google, Looker, and Salesforce. 

🔍 What to Expect:

  • Learn why top CS leaders go all in on Digital Customer Success 

  • How to optimize channels that drive success at scale 

  • What roles to consider in a Digital CS team

  • How to leverage Pooled CS models 

  • Advice for leaders who are not sure where to start

💡 Don't miss this opportunity to learn from the best and take your customer success programs to the next level!


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