CS Angel's Inaugural Investment UpdateAI Has Been Acquired by Gainsight

I’m thrilled to announce that UpdateAI has been acquired by Gainsight, the retention engine behind the world’s most customer-centric companies. This marks an incredible milestone for our team and our product — one built on years of experimentation, iteration, and customer love. Together, we’re moving into the frontier of Agentic AI, unlocking strategic opportunities that will reshape our industry.

The CCO Club Workshop in Boston (March 2024) -hosted by UpdateAI & Gainsight

Read Gainsight’s Announcement Post

A Note of Thanks 🙏

To our customers, team, my family, investors and advisors at CS Angel- I suspect many of you were betting as much on me as on the mission. That’s been deeply humbling. Thank you for your belief, your guidance, and your patience.

More to come — as a proud Gainster. The journey isn’t over — it’s just beginning. Stay tuned.

(And if you’re building in this space, or simply curious about what’s next for AI in Customer Success, I’d love to stay connected.)